Kalp Grow Weight Gainer

Eligibility for Replacement:

• Products are eligible for replacement only if they are damaged or if the wrong product is delivered.

• Opened or used products cannot be returned or replaced.

Reporting an Issue:

• Please report any damaged or incorrect product within 48 hours of delivery via email or WhatsApp.

• Attach clear photos of the product to help us verify the issue.

Replacement Process:

• Once your complaint is verified, we will send a replacement of the same product within 3–5 business days.

• Shipping charges for the replacement will be covered by us if the product was damaged or incorrect.

Non-Returnable / Non-Refundable:

• Products that are opened, used, or tampered with are not eligible for return or replacement.

• Returns or refunds will not be accepted for change of mind, personal preference, or health reasons.

Processing Time:

• All orders are processed within 24–48 hours of confirmation.

• Orders are shipped only on working days (Monday–Saturday).

Shipping Time:

• Standard delivery usually takes 3–7 business days depending on your location.

• Delivery timelines may vary slightly during holidays or high-demand periods.

Shipping Charges:

• Free shipping is available on orders above [specify amount, e.g., ₹999].

• For orders below the free shipping threshold, standard shipping charges will apply.

Tracking Your Order:

• Once your order is shipped, you will receive a tracking number via email or WhatsApp.

• Use this tracking number to monitor your order status.

Delivery Issues:

• In case of delays, lost packages, or address issues, please contact our support team immediately.

• Email: [YourEmail@domain.com]

• WhatsApp / Phone: [+91-XXXXXXXXXX]